Welcome to the Russell Miller Designs Privacy Policy page. Your privacy and trust are important to us. This policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase in our WooCommerce store. We are committed to providing a safe and transparent shopping experience, ensuring your data is handled with care and security.
By using this website, you agree to the terms outlined in this policy.
1. Information We Collect
A. Information You Provide to Us
We collect personal information when you interact with our website, including:
When placing an order (WooCommerce):
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely by our payment providers; we never store full card numbers)
- Order notes (optional)
When creating an account:
- Username and password
- Basic profile information
When contacting us:
- Name
- Message content
When subscribing to newsletters or marketing:
- Name (optional)
- Email address
B. Information Automatically Collected
When you browse our site, certain data is collected automatically:
- IP address
- Browser type and version
- Device information
- Pages viewed and time spent
- Referring websites
- Cookies and tracking technologies
This information helps us improve site performance, security, and user experience.
C. Cookies & Tracking Technologies
We use cookies to:
- Maintain your shopping cart
- Keep you logged in
- Track website performance
- Personalize your experience
- Enable payment processing
You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use collected information for purposes such as:
- Processing and fulfilling your orders
- Sending order confirmations, shipping updates, and support messages
- Managing your account and order history
- Improving website functionality and user experience
- Marketing communications (only with your consent)
- Preventing fraud and ensuring website security
- Complying with legal and tax obligations
3. How We Share Your Information
We do not sell your personal information.
We may share data with trusted third parties necessary to operate our store:
Examples include:
- Payment processors (PayPal, Stripe, Square, etc.)
- Shipping carriers (USPS, UPS, FedEx)
- Website hosting (DreamHost, SiteGround, etc.)
- Email marketing services (Mailchimp, MailerLite, etc.)
- Analytics services (Google Analytics, MonsterInsights)
These providers are only given the information required to perform their services.
4. WooCommerce & Third-Party Services
WooCommerce
WooCommerce stores and manages:
- Order data
- Customer account information
- Product and transaction records
WooCommerce itself does not store payment information.
Payment Gateways
Your payment details are processed securely by third-party gateways using encrypted connections.
Shipping Services
Shipping address details are shared with carriers solely for delivery purposes.
5. Data Retention
We retain personal data for as long as necessary to:
- Complete your orders
- Meet bookkeeping/tax requirements
- Maintain legitimate business records
Examples:
- Order records: 7 years (for tax purposes)
- User accounts: Until deleted by the user
- Email marketing: Until you unsubscribe
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we store about you
- Request corrections to inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Export your data
- Withdraw consent for marketing at any time
To make a request, contact us at:
info@russellmillerdesigns.com
7. Protecting Your Information
We implement security measures such as:
- SSL/HTTPS encryption
- Secure hosting environment
- Limited access to personal data
- Regular software updates and security scans
However, no method of transmission over the internet is 100% secure.
8. Children’s Privacy
Our website is not intended for individuals under 13.
We do not intentionally collect information from children.
If data is collected unintentionally, we will delete it promptly.
9. Links to External Sites
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy periodically.
The revised date at the top reflects the latest version.
11. Contact Us
If you have questions or want to exercise your privacy rights, contact:
Russell Miller Designs
Email: info@russellmillerdesigns.com
Phone: (520) 727-0514